Terms of Service
Agreement to Terms
By accessing or using the website arizonawaterandfire.com or by engaging Arizona Water and Fire, operated by All States Fire and Water LLC ("Arizona Water and Fire," "we," "us," or "our") for restoration services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services. Our principal place of business is located at 502 S College Ave, Suite 205, Tempe, AZ 85281.
Services
Arizona Water and Fire provides emergency and non-emergency property restoration services including water damage mitigation, fire and smoke damage restoration, mold remediation, storm damage repair, and full property reconstruction. Services are provided subject to a written scope of work agreed upon by both parties prior to the commencement of any work.
We reserve the right to decline service requests at our discretion. Availability of services may vary by location within our service area.
Estimates and Pricing
Initial assessments and estimates are provided at no charge and with no obligation. A written estimate will be provided before any billable work begins. Actual costs may vary from the initial estimate if the scope of damage is found to be greater than initially assessed, or if unforeseen conditions are discovered during the course of work. Any changes to the scope of work will be communicated to you before additional work proceeds.
Insurance Claims
Arizona Water and Fire may assist you in preparing documentation for submission to your insurance carrier. While we work to support the claims process, we make no guarantee regarding the outcome of any insurance claim. We are not a public adjuster and do not provide legal or financial advice. You remain responsible for understanding your insurance policy and any obligations under it.
Payment
Payment terms will be outlined in your written service agreement. Where insurance is involved, payment is typically coordinated through your carrier. You remain responsible for any deductible, uncovered amounts, or costs not covered by your insurance policy. Overdue balances may be subject to collection activity.
Your Responsibilities
You agree to:
- Provide accurate and complete information about the damage and property
- Grant our crews reasonable access to the property during agreed-upon hours
- Notify us promptly of any concerns about the work being performed
- Not interfere with drying equipment, containment barriers, or other materials placed on site during active restoration
- Comply with all applicable laws and regulations in connection with the services
Limitation of Liability
To the fullest extent permitted by law, Arizona Water and Fire, operated by All States Fire and Water LLC, shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services provided or the use of our website. Our total liability for any claim arising out of or relating to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
Warranty
We stand behind our work. If you have concerns about the quality of services performed, contact us within 30 days of project completion and we will work to address the issue. This does not apply to damage caused by subsequent events, pre-existing conditions not identified in the original scope of work, or work performed by third parties.
Website Use
You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair the site or interfere with any other party's use of the site. You may not attempt to gain unauthorized access to any part of the site or any system connected to it.
All content on this website including text, images, logos, and design elements is the property of Arizona Water and Fire, operated by All States Fire and Water LLC, and may not be reproduced, distributed, or used without our prior written permission.
Text Message Communications
By opting in to receive text messages from Arizona Water and Fire, you consent to receive service-related messages at the phone number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent is not a condition of receiving services.
Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts located in the State of Arizona.
Changes to These Terms
We may update these Terms of Service from time to time. When we make changes, we will update the date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms.
Contact Us
If you have questions about these Terms of Service, you can reach us at:
Arizona Water and Fire, operated by All States Fire and Water LLC
502 S College Ave, Suite 205
Tempe, AZ 85281
Phone: (602) 345-0879
Website: arizonawaterandfire.com